Built-in AI features include an agent called Captain and a Copilot assistant that suggest responses, perform help-center lookups, and translate messages to speed up resolutions and reduce support volume.
It can be self-hosted so teams retain data ownership or used as a cloud service, offers developer APIs and integrations for custom workflows, and follows strong security practices for enterprise usage.
You can learn more about pricing for Chatwoot at its pricing page.
Chatwoot can be categorized under Customer Service Chatbotss, which is commonly listed under Customer Support tools.
Not all similar tools offer the same features. Most include a free plan or trial, so you should be able to give them a try. You can browse some of the alternatives to Chatwoot listed in the directory.
Some tools might also offer discounts or offers, especially for newer members. Most of these offers traditionally come as part of affiliate programs or promotions, but often you can reach out to companies and check whether they can give you special pricing.
Similar Tools
Compare Chatwoot With Other Similar Tools
| Logo | Name | Overview | |
|---|---|---|---|
| BoldDesk | A cloud-based helpdesk that uses agentic AI to automate tickets, live chat and self-service so teams can resolve inquiries faster and at scale. Pricing: Free | |
| Botsonic | A no-code platform that builds customizable conversational agents trained on your website and documents to automate support, sales, and customer engag... Pricing: Paid; Paid from $16/mo | |
| Chatbase | A platform for building, training, and deploying AI-driven support agents that streamline customer interactions and improve support outcomes. Pricing: Free | |
| ChatBot | ChatBot uses AI-generated responses to instantly help your customers. Pricing: Paid; Paid from $52/mo |
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