Productivity features include parallel and power dialers, click-to-call, IVR call flows, call queuing, recording, real-time monitoring, and extensive analytics — plus workflow automation and 100+ native integrations to connect calls with CRMs and helpdesks.
AI capabilities deliver conversation transcripts, sentiment analysis, topic extraction, instant call summaries and auto-generated notes, plus configurable 24/7 AI voice agents and outbound AI dialers to handle routine interactions and scale outreach without added headcount.
You can learn more about pricing for CloudTalk at its pricing page.
CloudTalk can be categorized under Voice Assistantss, which is commonly listed under Voice Recognition tools.
Not all similar tools offer the same features. Most include a free plan or trial, so you should be able to give them a try. You can browse some of the alternatives to CloudTalk listed in the directory.
Some tools might also offer discounts or offers, especially for newer members. Most of these offers traditionally come as part of affiliate programs or promotions, but often you can reach out to companies and check whether they can give you special pricing.
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