Agents get a unified workspace with context such as past purchases, open issues and cross-channel conversation history, plus admin tools and analytics to monitor team productivity and bot performance.
The product integrates with an all-in-one support suite for ticketing and knowledge base capabilities and is offered with a free trial to evaluate the service before purchase.
You can learn more about pricing for Freshchat by Freshworks at its pricing page.
Freshchat by Freshworks can be categorized under Customer Service Chatbotss, which is commonly listed under Chatbots tools.
Not all similar tools offer the same features. Most include a free plan or trial, so you should be able to give them a try. You can browse some of the alternatives to Freshchat by Freshworks listed in the directory.
Some tools might also offer discounts or offers, especially for newer members. Most of these offers traditionally come as part of affiliate programs or promotions, but often you can reach out to companies and check whether they can give you special pricing.
Similar Tools
Compare Freshchat by Freshworks With Other Similar Tools
| Logo | Name | Overview | |
|---|---|---|---|
| BoldDesk | A cloud-based helpdesk that uses agentic AI to automate tickets, live chat and self-service so teams can resolve inquiries faster and at scale. Pricing: Free | |
| Botsonic | A no-code platform that builds customizable conversational agents trained on your website and documents to automate support, sales, and customer engag... Pricing: Paid; Paid from $16/mo | |
| Chatbase | A platform for building, training, and deploying AI-driven support agents that streamline customer interactions and improve support outcomes. Pricing: Free | |
| ChatBot | ChatBot uses AI-generated responses to instantly help your customers. Pricing: Paid; Paid from $52/mo |
Build and grow your business!
Get the tools, resources, and strategies used by the best companies and startups from all over the web.
The Postmake directory contains thousands of tools and tons of curated resources!
Join the founders and makers getting the weekly case studies and resources.