Advanced AI features augment agent productivity and customer interactions — examples include an AI receptionist, automated call summaries, sentiment analysis, and topic monitoring. The platform supports omnichannel engagement (voice, SMS, web chat, and digital channels) and provides reporting, admin tools, and integration packages.
Designed for easy scaling and minimal hardware dependency, the service offers softphone apps, number porting, auto attendants, routing, and add-ons for enhanced CX and contact center functionality. It emphasizes quick setup, native app support, and compatibility with common business tools.
You can learn more about pricing for GoTo at its pricing page.
GoTo can be categorized under Team Chat Softwares, which is commonly listed under Communication tools.
Not all similar tools offer the same features. Most include a free plan or trial, so you should be able to give them a try. You can browse some of the alternatives to GoTo listed in the directory.
Some tools might also offer discounts or offers, especially for newer members. Most of these offers traditionally come as part of affiliate programs or promotions, but often you can reach out to companies and check whether they can give you special pricing.
Similar Tools
Compare GoTo With Other Similar Tools
| Logo | Name | Overview | |
|---|---|---|---|
| Flock | One shared space for all your cross-functional work. Pricing: Free | |
| Microsoft Teams | Chat. Meet. Call. Collaborate with MicrosoftTeams. Pricing: Free | |
| Axero Solutions | A customizable employee hub that centralizes knowledge, targeted communications, and collaboration with developer-friendly tools and broad integration... Pricing: Custom | |
| Chanty | Easy-to-use team collaboration tool with unlimited messaging free forever. Pricing: Paid; Paid from $3/mo |
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