Automatically classifies incoming emails and attachments into custom categories, extracts relevant load and rate details, and routes or replies without manual tagging. The platform handles both email and voice channels, enabling use cases like spot quoting, document collection, and track-and-trace automation.

A Control Tower provides visibility into bottlenecks and ROI while AI Flows combine machine learning with rules and fallback logic to reach production-grade reliability across multilingual environments. Integrations connect the automation to proprietary and third‑party systems so workflows run in the background.

Designed for enterprise scale, the service emphasizes observability, continuous monitoring of edge cases, and security standards (ISO 27001, SOC 2, GDPR) with hosting options close to customers. Typical outcomes include large time savings on quoting, faster response cycles, and measurable operational improvements.