Compare LiveAgent with similar Customer Service Chatbots tools
| Logo | Name | Overview | |
|---|---|---|---|
 | Ada | Ada is an AI-powered customer service automation platform that enhances customer interactions. Pricing: | |
| BoldDesk | A cloud-based helpdesk that uses agentic AI to automate tickets, live chat and self-service so teams can resolve inquiries faster and at scale. Pricing: Free | |
| Botsonic | A no-code platform that builds customizable conversational agents trained on your website and documents to automate support, sales, and customer engag... Pricing: Paid; Paid from $16/mo | |
| Chatbase | A platform for building, training, and deploying AI-driven support agents that streamline customer interactions and improve support outcomes. Pricing: Free | |
| ChatBot | ChatBot uses AI-generated responses to instantly help your customers. Pricing: Paid; Paid from $52/mo | |
| Chatfuel | Chatfuel is a leading marketing and sales platform that enables businesses to create AI chatbots for various messaging channels. Pricing: Paid; Paid from $19.99/mo | |
| Chatwoot | An open-source omnichannel platform that centralizes customer conversations from web, email, social and messaging into a single support workspace. Pricing: Free | |
| Crisp | Crisp is a comprehensive business messaging platform designed for startups and SMBs. Pricing: Free | |
| Eesel | A plug-and-play conversational agent platform that connects to help desks and company documentation to automate replies, triage tickets, and surface i... Pricing: Free | |
| Eesel AI | A customer service platform that connects to help desks and documentation to automate replies, triage tickets, and power chatbots across channels. Pricing: Free | |
| Fin | A conversational AI agent that resolves complex customer inquiries across voice, chat, email, and social channels with enterprise-grade accuracy. Pricing: Free | |
| Freshchat by Freshworks | An AI-driven omnichannel messaging platform that combines live agent messaging, bot-powered self-service, and a unified agent workspace to streamline ... Pricing: Free | |
| Freshdesk | An AI-driven support platform that blends automated agents with human workflows to speed ticket resolution and boost agent productivity. Pricing: Free | |
| Freshdesk (Freshworks) | An AI-driven customer service platform that blends automated conversational agents with human support to speed resolutions, reduce agent workload, and... Pricing: Free | |
| HiverHQ | An AI-driven helpdesk that unifies email, chat, and other support channels into a single inbox to streamline customer service operations. Pricing: Free | |
| LiveChat | LiveChat provides AI chatbots to enhance customer service and engagement. Pricing: Paid | |
| LivePro | A knowledge-management vendor focused on contact centers and regulated enterprises, using intent-aware AI search, guided workflows, and governance to ... Pricing: Custom | |
| Olark | Olark offers accessible live chat and chatbot software designed to enhance customer interactions for sales, marketing, and support. Pricing: Paid; Paid from $29/mo | |
| Scorpion | A 24/7 conversational assistant integrated with a marketing platform that captures leads, books appointments, and logs interactions to help service bu... Pricing: Custom | |
| Sendbird | Enterprise-grade omnichannel conversational platform that automates and scales support with contextual agents and seamless human handoffs. Pricing: Paid | |
| Smith.ai | Provides 24/7 AI-powered call handling with optional North America–based live receptionists to capture leads, perform intake, schedule appointments, a... Pricing: Paid; Paid from $292.5/mo | |
| SnatchBot | SnatchBot is an intelligent virtual assistant platform that offers robust chatbot solutions for various messaging channels. Pricing: Paid; Paid from $79/mo | |
| Social Intents | Centralizes website, WhatsApp, Messenger and SMS conversations into team collaboration apps and leverages AI to automate routine customer interactions... Pricing: Paid; Paid from $39/mo | |
| Tidio | An AI-driven conversational platform that automates support across chat, email, and social channels to raise resolution rates and conversions. Pricing: Free | |
| UserGuiding | Build and publish no-code in-app onboarding flows, resource centers, and analytics to boost user activation and feature engagement. Pricing: Free | |
| Userlike | Userlike offers live chat software that enhances customer communication on websites and messaging apps. Pricing: Paid; Paid from €39/mo | |
| Zendesk | Discover AI-powered, award-winning customer service software trusted by 200k customers. Pricing: Paid | |
| Zoho Desk | Zoho Desk is a top-rated online customer service helpdesk software designed to enhance customer satisfaction and empower agents. Pricing: Free |
Not all tools offer the same features. Most include a free plan or trial, so you should be able to give them a try.
While we could compile a list of features for each tool, the reality is that every platform has its own unique capabilities. Tools in the same category can differ significantly in what they offer, making it challenging to compare them side by side based solely on a feature list. Even if we spotlight certain aspects, the true utility of a tool can only be gauged through direct use.
Many of these companies understand the importance of trying before buying, which is why free trials are often available. Taking advantage of these trials not only gives you experience with the tool's functionalities but also helps you understand if it suits your particular needs. Whether you're looking for project management software or an email marketing platform, actually using a tool can provide insights no feature list can.
If budget constraints are a concern, don't overlook the potential for negotiation. While listed prices serve as a general guide, you might be surprised how willing businesses are to offer discounts to new customers. Sometimes, a simple conversation can lead to a better deal, not only making it more affordable for you but also building an initial rapport with the company. Don't hesitate to reach out and ask!
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