Recognized in the 2021 Gartner Magic Quadrant for Customer Engagement Center (CEC) and awarded high satisfaction ratings by G2 and Crozdesk, Zoho Desk is trusted by over 50,000 companies worldwide.
The platform offers multi-channel support, self-service options, and powerful analytics to help businesses build long-term relationships with customers. It is designed to meet the needs of organizations of all sizes, from startups to large enterprises.
Zoho Desk integrates with over 200 third-party applications and is fully mobile-compatible, enabling agents to assist customers anytime, anywhere. With a focus on data protection and user-friendly features, it stands out as an affordable and effective customer service solution.
You can learn more about pricing for Zoho Desk at its pricing page.
Zoho Desk can be categorized under Customer Service Chatbotss, which is commonly listed under Chatbots tools.
Not all similar tools offer the same features. Most include a free plan or trial, so you should be able to give them a try. You can browse some of the alternatives to Zoho Desk listed in the directory.
Some tools might also offer discounts or offers, especially for newer members. Most of these offers traditionally come as part of affiliate programs or promotions, but often you can reach out to companies and check whether they can give you special pricing.
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Compare Zoho Desk With Other Similar Tools
| Logo | Name | Overview | |
|---|---|---|---|
| BoldDesk | A cloud-based helpdesk that uses agentic AI to automate tickets, live chat and self-service so teams can resolve inquiries faster and at scale. Pricing: Free | |
| Botsonic | A no-code platform that builds customizable conversational agents trained on your website and documents to automate support, sales, and customer engag... Pricing: Paid; Paid from $16/mo | |
| Chatbase | A platform for building, training, and deploying AI-driven support agents that streamline customer interactions and improve support outcomes. Pricing: Free | |
| ChatBot | ChatBot uses AI-generated responses to instantly help your customers. Pricing: Paid; Paid from $52/mo |
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