Zonka Feedback Logo
Zonka Feedback
An AI-driven platform that converts unstructured customer conversations into actionable insights to help teams prioritize issues and improve experience across support, product, and locations.
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The platform unifies feedback from surveys, chats, tickets, reviews, app stores and other sources into a single repository, enabling a holistic view of customer experience across teams and locations.

Advanced AI capabilities perform thematic analysis, sentiment and impact scoring, entity tracking, and offer an AI co-pilot to answer business questions and surface root causes in seconds, turning high-volume text into prioritized intelligence.

Built-in workflows let teams route issues, assign owners, create cases, and automate follow-ups so insights become measurable actions; role-based dashboards deliver the right view for leadership, product, and frontline staff.

Enterprise features include flexible hosting, SSO and access controls, compliance with ISO/GDPR/HIPAA, plentiful integrations with CRMs and helpdesks, and fast onboarding to scale across organizations.

You can learn more about pricing for Zonka Feedback at its pricing page.

Zonka Feedback can be categorized under Customer Feedback Toolss, which is commonly listed under Feedback tools.

Not all similar tools offer the same features. Most include a free plan or trial, so you should be able to give them a try. You can browse some of the alternatives to Zonka Feedback listed in the directory.

Some tools might also offer discounts or offers, especially for newer members. Most of these offers traditionally come as part of affiliate programs or promotions, but often you can reach out to companies and check whether they can give you special pricing.

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You can browse more tools like Zonka Feedback, or check out all tools tagged under #feedback

Compare Zonka Feedback With Other Similar Tools

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BugHerd Logo LogoBugHerd

A visual feedback and bug-tracking service that lets clients pin comments directly on live or staging sites while capturing screenshots and technical ...

Pricing: Paid; Paid from $42/ye

Canny Logo LogoCanny

Canny helps you collect and organize feature requests to better understand customer needs and prioritize your roadmap.

Pricing: Free

Delighted Logo LogoDelighted

Delighted is a platform that captures customer feedback across channels, manages publishing consent, and embeds verified reviews on your website to dr...

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Doorbell Logo LogoDoorbell

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