It supports both cloud and self-hosted deployments, a REST API for integrations, asset management, SLA enforcement, and incident-specific configurations for security teams.
Extensible via hundreds of community extensions and a web-based admin UI, the solution emphasizes granular access controls, reporting, and scalability to suit small teams or large organizations.
You can learn more about pricing for Best Practical at its pricing page.
Best Practical can be categorized under Customer Support tools.
Not all similar tools offer the same features. Most include a free plan or trial, so you should be able to give them a try. You can browse some of the alternatives to Best Practical listed in the directory.
Some tools might also offer discounts or offers, especially for newer members. Most of these offers traditionally come as part of affiliate programs or promotions, but often you can reach out to companies and check whether they can give you special pricing.
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| Chatwoot | An open-source omnichannel platform that centralizes customer conversations from web, email, social and messaging into a single support workspace. Pricing: Free |
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