Includes autonomous agents and real-time features — call transcription, coaching, contact center analytics, and workflow automation — designed to reduce handling time and improve agent performance.
Connects with major business apps like Salesforce, Zendesk, Microsoft Teams, and Google Workspace, and offers enterprise controls for compliance and security to support both SMB and large-scale deployments.
You can learn more about pricing for Dialpad at its pricing page.
Dialpad can be categorized under Conversational Ai Platformss, which is commonly listed under Chatbots tools.
Not all similar tools offer the same features. Most include a free plan or trial, so you should be able to give them a try. You can browse some of the alternatives to Dialpad listed in the directory.
Some tools might also offer discounts or offers, especially for newer members. Most of these offers traditionally come as part of affiliate programs or promotions, but often you can reach out to companies and check whether they can give you special pricing.
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