Built-in AI features include draft assistance, automated routing and safe autopilot workflows that let agents stay in control while reducing manual effort.
The platform also provides analytics, Smart CSAT/QA and integrations to track performance and connect support workflows to other systems, helping companies scale consistent, high-quality service.
You can learn more about pricing for Front at its pricing page.
Front can be categorized under Customer Support tools.
Not all similar tools offer the same features. Most include a free plan or trial, so you should be able to give them a try. You can browse some of the alternatives to Front listed in the directory.
Some tools might also offer discounts or offers, especially for newer members. Most of these offers traditionally come as part of affiliate programs or promotions, but often you can reach out to companies and check whether they can give you special pricing.
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| Best Practical | An open, highly customizable support and incident-management platform that centralizes tickets, automation, asset tracking, and reporting for IT and o... Pricing: Free | |
| Chatwoot | An open-source omnichannel platform that centralizes customer conversations from web, email, social and messaging into a single support workspace. Pricing: Free | |
| Cheers | Cheers transforms frontline employee performance into a measurable growth engine by linking customer feedback directly to individual staff members. Pricing: Custom |
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