HelpDocs Logo
HelpDocs
A knowledge-base platform that helps support teams build structured documentation, power AI-assisted answers, and deliver self-serve help across channels.
Paid; Paid from
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Build and publish branded knowledge bases with a focused editor, customizable templates, and support for custom CSS, JavaScript and HTML so your docs match your product and style.

Advanced AI tools speed documentation workflows and customer-facing answers — including draft generation, meta and alt-text generation, and an Ask AI feature that summarizes verified article content for natural questions and chatbot consumption.

Operational features include intelligent search analytics, feedback collection, audit trails, roles and permissioning, multilingual tools, reusable content clips, and integrations with popular support and AI tools to deliver help where users already work.

You can learn more about pricing for HelpDocs at its pricing page.

HelpDocs can be categorized under Customer Support tools.

Not all similar tools offer the same features. Most include a free plan or trial, so you should be able to give them a try. You can browse some of the alternatives to HelpDocs listed in the directory.

Some tools might also offer discounts or offers, especially for newer members. Most of these offers traditionally come as part of affiliate programs or promotions, but often you can reach out to companies and check whether they can give you special pricing.

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You can browse more tools like HelpDocs, or check out all tools tagged under #customer-support

Compare HelpDocs With Other Similar Tools

LogoNameOverview
Aircall Logo LogoAircall

A cloud-based phone and messaging platform that unifies voice, SMS, and WhatsApp with AI assistants and deep CRM integrations for sales and support te...

Pricing: Paid

Alloy Software Logo LogoAlloy Software

Alloy Software provides a practical guide to how a structured catalog of IT services connects users, request fulfillment, automation and infrastructur...

Pricing:

Best Practical Logo LogoBest Practical

An open, highly customizable support and incident-management platform that centralizes tickets, automation, asset tracking, and reporting for IT and o...

Pricing: Free

Broadcom Service Catalog Logo LogoBroadcom Service Catalog

A Broadcom offering that streamlines IT service delivery with automated workflows, cost visibility, and mobile self-service.

Pricing: Custom

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