The platform offers AI-assisted authoring, bulk import and conversion of existing documentation, interactive digital guides, learning paths, and a browser extension to deliver answers within employee workflows. Built-in analytics, feedback loops, and change notifications keep content accurate and up to date.
Implementation options range from self-serve to fully accelerated onboarding with one-on-one support, and common use cases include faster onboarding, smoother digital adoptions, fewer escalations, and improved customer-facing consistency.
You can learn more about pricing for ScreenSteps at its pricing page.
ScreenSteps can be categorized under Customer Support tools.
Not all similar tools offer the same features. Most include a free plan or trial, so you should be able to give them a try. You can browse some of the alternatives to ScreenSteps listed in the directory.
Some tools might also offer discounts or offers, especially for newer members. Most of these offers traditionally come as part of affiliate programs or promotions, but often you can reach out to companies and check whether they can give you special pricing.
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| Best Practical | An open, highly customizable support and incident-management platform that centralizes tickets, automation, asset tracking, and reporting for IT and o... Pricing: Free | |
| Chatwoot | An open-source omnichannel platform that centralizes customer conversations from web, email, social and messaging into a single support workspace. Pricing: Free | |
| Cheers | Cheers transforms frontline employee performance into a measurable growth engine by linking customer feedback directly to individual staff members. Pricing: Custom |
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