Built-in AI includes a conversational bot and agent-assist tools that summarize tickets, suggest resolution paths, and generate responses; open APIs preserve guide structure so other LLMs and systems work reliably. The product integrates with Zendesk, Salesforce, Freshdesk, ServiceNow and more.
Enterprise features cover versioning, access controls, workflows, templates, analytics, auto-translation and multimedia editing. Customers report significant reductions in ticket volume, faster resolution times, and shorter agent onboarding.
You can learn more about pricing for Stonly at its pricing page.
Stonly can be categorized under Customer Support tools.
Not all similar tools offer the same features. Most include a free plan or trial, so you should be able to give them a try. You can browse some of the alternatives to Stonly listed in the directory.
Some tools might also offer discounts or offers, especially for newer members. Most of these offers traditionally come as part of affiliate programs or promotions, but often you can reach out to companies and check whether they can give you special pricing.
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