Delivers real-time Slack notifications for low ratings so teams can address issues immediately, while also flagging exceptional performance to celebrate wins.
Estimates customer satisfaction when reviews are missing by analyzing conversation sentiment and produces weekly reports tracking CSAT, IQS, volume, and response time to support continuous improvement.
Offers instant setup with no credit card required and cancellable plans; full pricing details are available on the website.
You can learn more about pricing for Supportman at its pricing page.
Supportman can be categorized under Customer Support tools.
Not all similar tools offer the same features. Most include a free plan or trial, so you should be able to give them a try. You can browse some of the alternatives to Supportman listed in the directory.
Some tools might also offer discounts or offers, especially for newer members. Most of these offers traditionally come as part of affiliate programs or promotions, but often you can reach out to companies and check whether they can give you special pricing.
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| Best Practical | An open, highly customizable support and incident-management platform that centralizes tickets, automation, asset tracking, and reporting for IT and o... Pricing: Free | |
| Chatwoot | An open-source omnichannel platform that centralizes customer conversations from web, email, social and messaging into a single support workspace. Pricing: Free | |
| Cheers | Cheers transforms frontline employee performance into a measurable growth engine by linking customer feedback directly to individual staff members. Pricing: Custom |
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