It also profiles Thena in detail — a Slack-first, AI-enabled B2B support platform that unifies email, web chat, MS Teams, Discord and Slack Connect, offers an AI agents marketplace, automated ticket workflows, and an AI-powered knowledge base. The piece summarizes key features and real-world feedback for each tool.
Practical advice is included on migration, security, and criteria to evaluate (scalability, integrations, reporting, and pricing), plus recommendations for testing options before committing to a new platform.
You can learn more about pricing for Thena at its pricing page.
Thena can be categorized under Customer Support tools.
Not all similar tools offer the same features. Most include a free plan or trial, so you should be able to give them a try. You can browse some of the alternatives to Thena listed in the directory.
Some tools might also offer discounts or offers, especially for newer members. Most of these offers traditionally come as part of affiliate programs or promotions, but often you can reach out to companies and check whether they can give you special pricing.
Similar Tools
Compare Thena With Other Similar Tools
| Logo | Name | Overview | |
|---|---|---|---|
| Aircall | A cloud-based phone and messaging platform that unifies voice, SMS, and WhatsApp with AI assistants and deep CRM integrations for sales and support te... Pricing: Paid | |
| Best Practical | An open, highly customizable support and incident-management platform that centralizes tickets, automation, asset tracking, and reporting for IT and o... Pricing: Free | |
| Chatwoot | An open-source omnichannel platform that centralizes customer conversations from web, email, social and messaging into a single support workspace. Pricing: Free | |
| Cheers | Cheers transforms frontline employee performance into a measurable growth engine by linking customer feedback directly to individual staff members. Pricing: Custom |
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